UI/UX Designer

Jumo Health is a patient experience organization that utilizes behavioral insights, health literacy and creativity to give people the clarity and confidence to make informed health choices. We are looking for a creative, detail-oriented UI/UX Designer to join our growing team focused on patient and site experience innovation in clinical research. You will design intuitive, accessible, and engaging digital interfaces that help patients, caregivers, sites, and sponsors navigate complex clinical-trial journeys. You’ll collaborate closely with product managers, business analysts, developers, and strategists to transform requirements and research insights into thoughtful, high-fidelity user experiences.

User Experience Design:

• Lead discovery and design workshops to translate business and user needs into intuitive design solutions.
• Develop user flows, wireframes, journey maps, personas, and prototypes that reflect patient, caregiver, and site interactions.
• Ensure all designs reflect accessibility best practices and usability for diverse audiences.

User Interface Design:

• Create high-fidelity mockups and component libraries aligned with brand guidelines.
• Design responsive interfaces for web and mobile.
• Work with developers to translate Figma designs into pixel-perfect implementation.

Research & Testing:

• Conduct or support usability testing, heuristic evaluations, and A/B testing.
• Analyze user behavior, heatmaps, and feedback to continuously optimize user experience.
• Document insights and recommendations for iterative improvements.

Collaboration:

• Partner with Product, Intelligence, and Enablement teams to define the end-to-end experience architecture.
• Contribute to design system governance, pattern libraries, and accessibility frameworks.
• Collaborate with content strategists to ensure educational and adaptive content aligns with UX
  intent.

Required

• 3–5+ years of experience in UI/UX design, ideally in digital health, life sciences, or SaaS.
• Proficiency in Figma (preferred), Adobe XD, or similar tools.
• Strong understanding of information architecture, UX principles, and interaction design.
• Portfolio demonstrating user-centered design process and high-impact deliverables.
• Excellent communication, visual storytelling, and presentation skills.
• Experience collaborating cross-functionally with product, engineering, and research teams.

Preferred

• Patient recruitment experience and knowledge of funnel metrics.

Jumo Health (www.jumohealth.com) is a Patient Experience Organization purpose-built to address the emotional, cognitive, and social barriers patients face when choosing whether to participate in clinical trials. We combine behavioral science, health literacy, and real-world storytelling to create an engagement system that reduces friction, eliminates fear, and builds trust, especially for complex studies with high decision investments. From first impression to last follow-up, we empower patients with the clarity, confidence, and support needed to enroll and stay actively engaged. Spanning 24 therapeutic areas and 180 conditions in 90 languages, our human-centered educational solutions are the choice of 17 of the world’s top 25 life sciences companies to empower patients to take charge of their health, remove barriers to clinical trial participation, and ultimately contribute to better outcomes.

Jumo Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.

To apply, please send your resume and any relevant information to [email protected]. Be sure to include the position for which you are applying in the subject line of your email.