TRIAL-SPECIFIC EXECUTION AT SCALE
 

Introducing CORE.

 

Customized materials designed for speed, relevance, and consistency.

 

CORE is Jumo Health's execution system for patient and caregiver-facing trial materials. Built for speed, predictability, and scale without long creative cycles.

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Execution built for trials under

real-world pressure.

CORE delivers trial-specific materials without the typical friction of bespoke production.

Materials

Customized by therapeutic area, protocol, I/E, population, and trial stage.


Built for

Speed, predictability, and scale without long creative cycles.


Designed to

Support recruitment, enrollment and retention goals. Not generic awareness.


Removes

Execution bottlenecks without introducing complexity.

How CORE customizes 

without slowing you down.

CORE delivers trial-specific materials without the typical friction of bespoke production.
Customization is driven by:
 
  • Therapeutic area context
  • Protocol design and patient burden
  • Inclusion/exclusion realities
  • Target patient populations
  • Caregiver involvement and influence
  • Recruitment, enrollment and retention objectives
Customization is:
 
  • Framework-based and anchored to structured trial inputs.
  • Repeatable with proven structures, not one-off reinvention.
  • Predictable with consistent scope and timing.

Behavioral science is embedded.

Designed around how patients and caregivers decide.

Informed Design

Behavioral science informs language, structure, and sequencing.


Reduced burden

Reduces confusion, hesitation, and cognitive burden.


Barrier removal

Addresses emotional and practical barriers to participation


Caregiver inclusion

Explicitly includes caregivers who influence enrollment and retention.

CORE improves understanding and confidence, not messaging flair.

Who CORE benefits.

Trial-specific execution that works for everyone involved.
Patients
- Clear, protocol-specific materials
- Realistic expectations about participation
- Consistent information across touch points

Caregivers
- Explicit caregiver roles and logistics
- Clear time and support expectations
- Reduced uncertainty influencing decisions

HCPs
- Materials aligned with protocol reality
- Fewer clarification conversations
- Easier, more confident trial discussions

Sites
- IRB-ready, site-usable assets
- Faster onboarding and fewer ad hoc requests
- Less burden during amendments

Sponsors
- Faster launches and smoother amendments
- Consistent execution across regions
- Reduced execution risk
CROs
- Dedicated execution layer
- Reduced pressure on internal teams
- Cleaner handoffs without scope creep
Better execution benefits everyone involved.

CORE: before vs after.

What changes when execution is design for the trial.
Before CORE:
 
  • Generic or loosely adapted materials
  • Long briefing cycles and unclear scope.
  • Campaign-driven assets optimized for clicks.
  • Caregivers overlooked.
  • Inconsistent quality across sites.
  • Amendments trigger resets and delays.
After CORE:
 
  • Trial-specific materials customized by TA, protocol, and population.
  • Behavioral science embedded by design.
  • Patients and caregivers addressed predictably.
  • IRB-ready assets delivered predictably.
  • Consistent execution across sites and phases.
  • Amendments handled without disruption.

Why CORE vs Conventional

Relevance without delay or drift.

Agencies

Creative led, open-ended customization with long cycles and variable timelines.

 
 
 
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CORE delivers scientifically grounded customization, predictably.

CROs

Make patient materials secondary to operations and often times are generic and under-resourced.

 
 
 
 
 
 
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CORE is purpose-built for patient and caregiver execution. 

Digital Recruitment Vendors

Deliver assets optimized for media performance with shallow protocol depth. 

 
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CORE supports real trial participation, not just enrollment.

CORE is designed for work that others treat as an afterthought.

What CORE protects.

Executional momentum across the lifecycle.

Prevents delay

Delay caused by missing or outdated materials


Supports protocol

Supports protocol amendments without reset


Consistency

Maintains consistency across phases, regions, and sites


Team focus

Keeps teams focused on running trials, not managing vendors

CORE protects momentum when trials change, and let's face it, they always do.

How CORE is purchased.

 

Assisted self-service, not enterprise sales

Buyers arrive

Buyers arrive with defined needs

Material Selection

Materials are selected from a structured catalog

Scope Customization

The scope and delivery are then customized

Sales assistance

Inside sales assists with the timing and procedure

CORE should be easy to buy and fast to move.

If the buyer wants strategy, it's not a CORE conversation.

Frequently Asked Questions

Questions sponsors ask before committing to a readiness-based operating system.

Who is Jumo Health?
Jumo Health is a patient experience organization purpose-built to address the emotional, cognitive, and social barriers patients face when choosing whether to participate in clinical trials. We combine behavioral science, health literacy, and human-centered design to create an engagement system that reduces friction, eliminates fear, and builds trust, especially for complex studies with high decision investments. From first impression to last follow-up, we empower patients with the clarity, confidence, and support needed to enroll and stay actively engaged.
What is Patient Experience Organization (PXO)

A PXO is a strategic partner that designs and delivers patient-centric systems to activate, support, and retain participants throughout the clinical trial journey using behavioral science, human-centered design, and the science of choice.

What does Jumo Health deliver?

We create trial-specific programs for outreach, consent, comprehension, and retention; tools, content, programs, and analytics that support the entire patient journey.

Who created the PXO concept?

PXOs were born from the realization that traditional engagement practices ignore the emotional, cognitive, and social reality of trial participation experience. Jumo Health pioneered to model.

What is the difference between patient engagement and patient experience?

Engagement is a touchpoint. Experience is the system. PXOs don’t just talk to patients; they architect what they see, feel, and understand.

How does a PXO reduce friction?

By designing tools and messages that reduce confusion, clarify expectations, and anticipate barriers so decisions get easier, not harder.

Is a PXO only for recruitment?

No. It supports the full journey: recruitment, enrollment, retention, re-engagement, and even post-trial communication.

What are the core pillars of the Jumo Health PXO model?

Behavioral science, patient activation, health literacy, human-centered design, and multi-stakeholder journey mapping.

What's the Science of Choice?

It’s the study of how people make decisions based on framing, defaults, complexity, and emotion, not how we wish they would.

How does Jumo Health use behavioral science?

By applying nudges, defaults, and framing to make participation easier and more intuitive.

What is a 'choice architecture' and why does it matter?

It’s the environment in which a choice is made. Jumo Health designs these environments so patients can decide confidently, not anxiously.

What's an example of behavioral design in a trial?

Turning a 20-page consent form into layered, interactive formats that patients can digest at their own pace.

How does Jumo Health address cognitive overload?

By breaking down complex information into layered, multimodal, culturally relevant formats.

Does patient education equal activation?

No, education informs. Activation empowers action. Jumo Health does both.

How does Jumo Health influence informed consent?

By reframing it as a process, not a document supported by comprehension tools and emotional scaffolding.

How are emotions built into Jumo Health?
Through storytelling, tone, format, and visual language that mirrors real fears and motivations.
What's the difference between motivation and activation?
Motivation is internal. Activation is the system that turns that motivation into action. Jumo Health engineers that system.
Can a Jumo Health help with re-engagement?
Yes. Jumo Health designs journeys that accommodate dropouts and create re-entry points with minimal shame or complexity.
How does Jumo Health's approach differ for common diseases?
Common diseases often suffer from low urgency. We personalize the trial value, fight inertia, and reframe relevance.
How does Jumo Health work for specialty diseases?

We help decode complex regimens, align multiple HCPs, and ease the burden of choice

How does Jumo Health support rare disease trials?
By building deep trust, community-based education, and caregiver-centered journeys. Every interaction matters.
What about pediatric trials?

Pediatric trials are where Jumo Health got its start. We build tools for both consent and assent, with storytelling, video explainers, and emotional support for families.


What if the trial has multiple arms or high complexity?
Jumo Health simplifies decision-making with personalized, visual, and explainable pathways that clarify options.
Can Jumo Health help with diversity in recruitment?
Yes. We localize content, adapt culturally, and frame messages for trust and belonging not just translation.
What about trials with digital endpoints or remote visits?
We support onboarding and retention in virtual and hybrid trials by designing for access, clarity, and consistency.
Do Jumo Health work across global markets?
Yes. They localize not just language but emotion, comprehension, and cultural decision drivers.
How does Jumo Health adapt for chronic illness trials?
By addressing treatment fatigue, lifestyle burden, and long-term emotional toll with layered activation points.
Does Jumo Health make trials easier for sites?
Yes. By giving site staff better tools, FAQs, and engagement assets, reducing the burden of patient explanation.
How are HCPs involved in the Jumo Health System?
They're referrers and influencers. We give them fast, accurate, patient-friendly materials to enable conversation.
What role do caregivers play?
They're often the decision makers. We give them tailored information and emotional support to stay engaged.
How does Jumo Health support sites and coordinators?
By reducing the time they spend explaining basics, managing expectations, and fixing broken engagement.
Can Jumo Health help pharma brands or R&D teams?
Yes. We improve study reputation, patient sentiment, and long-term trust in the sponsor.
What's the ROI of Jumo Health?
Faster enrollment, lower dropout, higher compliance, and better patient-reported outcomes.
Can Jumo Health data be shared with sponsors?
Yes. Engagement, comprehension, and activation metrics can inform future study design and optimization.
Is Jumo Health's work compliant with regulatory standards?
Yes. We work in collaboration with legal and compliance teams to ensure IRB, FDA, and EMA readiness.
Does Jumo Health use real-world patient input?
Yes. We co-create tools with patient advisory boards, community advocates, and trial-experienced participants.
Can Jumo Health content be used across trials?
Yes. We create modular systems that are reusable, updatable, and scalable across study portfolios.
How are Jumo Health tools delivered?
Via websites, mobile platforms, conversational agents, print, videos, decision aids, and direct-to-site materials, depending on audience needs.
Why haven't I heard of a PXO before?
Because most vendors still focus on media and logistics. PXOs focus on decision behavior, a newer but essential layer.
What's the risk of not using a PXO?
Slower enrollment, higher dropout, avoidable protocol amendments, and underpowered data due to incomplete participation.
What does a typical Jumo Health engagement look like?

Discovery → Journey Mapping → Asset Creation → Deployment → Measurement → Optimization

How fast can Jumo Health tools be deployed?
In weeks, not months, especially when modular templates or existing frameworks are used.
Can Jumo Health integrate with existing recruitment vendors?
Yes. We often enhance vendor efforts by ensuring patients convert and stay enrolled.
Is Jumo Health only for large studies?
No. In fact, our system is most valuable in rare, specialty, or pediatric trials where every patient counts.
Who is Jumo Health best suited for?
Any sponsor or CRO struggling with engagement, comprehension, dropout, or trust.
Why Jumo Health?
Because we created the PXO category before they had a name. We fuse science, empathy, and scale to help patients believe in your trial and stay with it.

Next steps.

Based on your protocol and goals, core can deliver trial-specific materials quickly and predictably. Let's get this moving.