Building Better

Patient Experiences

Most sponsors still optimize for the wrong variables. Jumo Health exists to own what the industry keeps ignoring: patient readiness as an operating discipline, so the right patients enroll, stay and complete.

Eligibility ≠ Readiness
Consent ≠ Commitment
Enrollment ≠ Completion

We don't just help you recruit more patients. We help you advance patients that are prepared, supported, and able to finish.

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Latest News & Insights
3 min read

Jumo Health Launches PRISM™, Defining a New Category of Readiness-Based Clinical Trial Execution

John Seaner: Jan 29, 2026

PRISM reframes trial execution by treating patient readiness as the primary driver of completion and predictability New Haven, CT – January 29, 2026...

It's time to rethink patient experience.

 

Jumo Health is a Patient Experience Organization purpose-built for the emotional, cognitive, and behavioral realities that determine whether patients enroll, stay and complete.

We don't do recruitment. We build readiness.

We don't run awareness campaigns. We design behavioral systems.

We don't treat patients as pipeline volume. We orchestrate experiences that prepare people to commit.

When readiness is built deliberately:

  • Screen failures stop being "expected"
  • Enrollment becomes stable instead of volatile
  • Retention stops depending on heroics
  • Sites regain trust
  • Forecasting becomes credible

Clinical trials aren't failing because of lack of tools.

They're failing because of how those tools think about patients.

 

  • Disease burden creates emotional paralysis

  • Protocol complexity drives confusion and avoidance

  • Trust gaps cause hesitation

  • Provider time constraints limit guidance

  • Caregiver burnout reduces follow-through
What's Being Deployed What it Creates
One-size-fits-all education delivered too late
Overwhelmed patients before site contact
Platforms optimized for volume, not preparedness
Caregivers excluded from real decision-making
Sites forced to compensate for readiness gaps
HCPs without tools to guide participation
Engagement measured by activity, not decision quality
Sites stretched thin and reactive
AI applies to outreach–not commitment
Sponsors inheriting failure already decided upstream

Clinical trials aren't failing because of lack of tools.

They're failing because of how those tools think about patients.

Disease burden creates emotional paralysis. Protocol complexity drives confusion and avoidance. Trust gaps cause hesitation. Provider time constraints limit guidance. Caregiver burnout reduces follow-through. 

What's Deployed Today

  • One-size-fits-all education delivered too late
  • Platforms optimized for volume, not preparedness
  • Sites forced to compensate for readiness gap
  • Engagement measured by activity, not decision quality
  • AI applies to outreach–not commitment

What it Creates

  • Overwhelmed patients before site contact
  • Caregivers excluded from real decision-making
  • HCPs without tools to guide participation
  • Sites stretched thin and reactive
  • Sponsors inheriting failure already decided upstream
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Experience isn't solved with a single tool. It's built in layers.

 

Jumo Health delivers patient readiness through two solutions designed to solve different breakdown points in modern trials: CORETM and PRISMTM.

 

CORETM

Content for Recruitment & Education

 

CORE delivers readiness through expertly designed patient education, so patients understand what participation requires clinically, logistically, and emotionally before enrollment.

CORE Capabilities:
  • Translates protocols into human understanding
  • Reduces fear, confusion and expectation mismatch
  • Supports patients and caregivers across the journey
  • Relieves site re-explanation burden
 
Best For:

Complex, rare, pediatric, or high-burden trials that need immediate impact without system overhaul.

Explore CORE

PRISMTM

Patient Readiness & Intelligence System

 

PRISM governs readiness as infrastructure. It turns patient experience into a measurable, predictive operational asset.

PRISM Capabilities:
  • Identifies eligible patients with high probability of activation
  • Assesses readiness across cognitive, emotional, behavioral, and burden domains
  • Personalizes education via conversational AI
  • Governs advancement before failure occurs
  • Surfaces real-time readiness, risk, and completion signals
Best For:

Clinical operations leaders responsible for timelines, predictability, and cost-per-completer.

Request PRISM Demo

Traditional approaches have predictable shortcomings.
 

Agencies

 

In-House

 

CROs

Agencies

  • Produce assets without owning outcome.

  • Optimize for delivery, not decision quality

  • Disappearing once content is launched

DIY/In-House

  • Slow,  inconsistent, and under-resourced

  • Education built without behavioral expertise

  • No system for measurement or learning

CROs

  • Focused on execution after decisions are already made

  • Sites inherit readiness gap

  • Retention problems treated as operational issues–not experience failures

Readiness Improves outcomes for every stakeholder:

Patients

Less fear. Fewer surprises.Stronger commitment. 

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HCPs

  • Better-informed conversations

  • Higher-quality referrals

  • Stronger trust with patients
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Sites

  • Reduced education burden

  • More prepared patients

  • Greater consistency across participants
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Sponsors

  • Higher-quality demand entering trials

  • Lower downstream friction

  • Reusable education infrastructure
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Readiness improves outcomes for every stakeholder.

 

Patients

Less fear. Fewer surprises. Stronger commitment.

Caregivers

Clearer expectations. Defines roles. Sustained support.

HCPs & Sites

Reduce burden. Higher-quality referrals. Fewer downstream issues.

Sponsors & CROs

More predictable enrollment. Higher completion rates. Lower volatility.

When patients feel prepared, they stay.

 

Reduce dropouts, align care teams, and boost site engagement–driving higher quality referrals, faster randomization, and better patient experience.

These aren't projections. They're operational metrics we track in real time.
3
X

Increase in qualified patient referrals

40
%

Improvement in randomization rates

50
%

Improvement in time to recruit

You and your team have shown amazing collaborative attitude throughout this whole process. The product at the end of it all exceeded our initial expectations.
Avatar-man-1
Senior Clinical Trial Manager
Pharmaceutical Client
I wanted to thank you very much for all your hard work on these projects! I continue to be very impressed by your tremendous design abilities and creative content. I have nothing but good things to say about you. I hope to work with you all again soon.
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Marketing Specialist
US Rare Disease Client
I've never worked with a more professional and enthusiastic partner in any of my trials...it has been such a pleasure working with the Jumo team throughout the entire process.
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Clinical Trial Manager
Pharmaceutical Client
When our project evolved over the course of the document generation, not only did your design pivot to quickly include the changes, but your production team beat your projected timelines!
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Clinical Trial Manager,
Pharmaceutical Client

Ready to see what readiness changes?

Built for clinical operations leaders tired of explaining delays that feel preventable, funding rescue plans instead of prevention, and inheriting fragility no one designed for.

What Happens Next:

  • Readiness and experience audit
  • Identification of failure points
  • Deployment roadmap with impact modeling