March 27, 2020
A Letter Concerning COVID-19
By Kevin Aniskovich
Covid-19 Spore

Dear Friends,

Like all other companies, Jumo Health is actively monitoring the COVID-19 situation. As a global organization, we are keen to protect our employees, their families, and our business commitments to clients and their patients during this time of uncertainty.

On March 10, 2020, we activated our business continuity plan (the “Plan”) which places into practice standard operating procedures during times such as this. The purpose of the Plan is to:

  •       protect our employees and the broader community,
  •       mitigate the anxiety often associated with the unknown, and
  •       maximize productivity and minimize disruption for our clients

Ensuring that our employees work from a space where they feel safe permits us to collectively serve our clients and their on-going needs without interruption. Our Company is used to working across time zones and in remote situations with team members and clients alike. Our secure video conferencing capabilities, HIPAA-compliant cloud storage systems, and adaptive culture allow us to provide the same value and work ethic today that led you to select us to serve your business needs previously.

To Our Clients
We have planned for such an occasion. Our supply chain is intact and our production teams are fully operational. We are prepared and positioned to weather this storm with you.

Our agile response system allows us to produce the most pressing resources as efficiently as if we were all in the same building. For those with current projects, we appreciate your continued commitment to the patients and their care circle that require your services. We agree that it is prudent to persevere through this trying time to ensure we are ready without delay when we can successfully flatten the curve.

While no one could have guessed that a coronavirus would lead to our business continuity plan being successfully activated and managed, we are grateful that all team members in the United States, England, South Africa, Italy, and New Zealand are safely working from home without any disruption in productivity.

As always, we remain at your disposal.

Being Present in our Communities
Being a good corporate citizen has taken new meaning here at Jumo Health. Our strength is our people. From donating meals to local food banks and soup kitchens, to organizing grassroots campaigns to donate personal protective equipment like masks, our people have stepped up to play their role in serving our communities.

In addition to our employee contributions, Jumo Health will be providing newly released COVID-19, hygiene, and other related resources to hundreds of hospitals at no cost.

Looking Forward
The COVID-19 pandemic has presented us with a challenge we all endeavor to overcome. As the situation continues to unfold, we are reminded to be grateful for the allied health professionals who show up each day to treat the sick, for those working at pharmacies who keep needed medications readily available, to restaurants and grocery stores that keep us fed, and the countless others that place the many before themselves.

While the unknown continues to outpace that which we know with any certainty, the Jumo Health family remains confident in our resolve as a people, bullish on our industry’s ability to self correct, and excited to see this new normal shape our future.

Jumo Health is here today and ready for tomorrow. Stay safe and healthy and let us know how we can help.

Thank you for your continued trust and support.

Kevin Aniskovich
President & CEO

Kevin Aniskovich
Kevin is the Chief Executive Officer of Jumo Health. In addition to having founded 3 companies, Kevin has held various sales, marketing, and product roles at Epocrates, Remedy Health Media, and Sharecare.

Jumo Health develops age-appropriate, culturally relevant, and relatable educational resources for patients and caregivers. We have experience serving diverse populations, covering more than 160 health topics across 80+ countries in 120+ languages. Our various digital, video, and print offerings use highly visual elements and research-backed health literacy strategies to ensure that everyone can understand and act upon complex medical information. We do this through familiar mediums – from comic books and animation, to virtual reality experiences and authentic documentary-style patient stories – all customized based on audience. Jumo Health collaborates globally with more than 180 advocacy groups and community organizations to promote access and to ensure unique patient experiences are accurately represented.

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