Build a Category
Patient readiness is becoming infrastructure. You will help define how the category works, how it is measured, and what it changes.
We built the category. Now we are building the team.
Every decision we make affects a patient navigating a real health condition or clinical trial.We bring together behavioral science, health literacy, technology, design, and clinical experience to make participation more understandable and sustainable.If you want your work to change what patients can do—not just what they see—Jumo is built for you.
Work on the part of clinical trials that everyone feels and no one has owned.
Patients experience clinical trials as decisions, disruptions, uncertainties, and commitments. The industry often experiences those same realities only after they become screen failures, missed visits, site burden, or dropout.
Jumo Health makes patient readiness an operating discipline. That means the work is interdisciplinary by design. Science informs experience. Experience generates signals. Signals guide execution. Every role contributes to whether participation can hold.
Why the work is different here.
The impact is human. The standard is operational. The problem is still being defined while we solve it.
Make Impact Visible
The work connects to patient understanding, progression, site burden, retention, and completion—not abstract engagement metrics.
Cross Disciplines
Behavioral science, clinical operations, product, data, education, design, and technology solve the same problem together.
Design for Reality
We build for actual protocols, actual site constraints, actual caregiver dynamics, and actual patients with lives outside the trial.
The principles that shape the work.
Culture is most useful when it changes decisions. These principles define how Jumo teams approach the problem.
Design for the patient who may stop.
Assume fatigue, fear, logistics, competing priorities, and life outside the protocol. Build for reality rather than the best case.
Measure completion, not activity.
Clicks and enrollment counts are signals. The result is sustained, informed participation through the required endpoint.
Reduce burden.
Every solution should make participation clearer and execution easier for patients, caregivers, sites, and study teams.
Name the real problem.
Direct language creates better decisions. We distinguish eligibility from readiness and engagement from durable participation.
The people who thrive here.
There is no single background. There is a shared instinct to make complex systems work better for the people inside them.
You picture the patient.
The appointment, the travel, the fear, the caregiver, the questions nobody answered, and the decision that must hold after consent.
You cut through filler.
You ask what the work must accomplish and choose clarity over language that sounds impressive but changes nothing.
You connect systems.
You see how protocol design, education, behavior, technology, sites, and operations influence the same participation outcome.
You build for use.
You respect constraints, test assumptions, and prefer something that works in the real trial over something perfect in theory.
Different perspectives make patient experience more precise.
Jumo Health brings together people from different countries, disciplines, and lived experiences. That range matters because patients do not arrive with one background, one health-literacy level, one decision role, or one definition of support.
Our work depends on curiosity, collaboration, and the willingness to see a trial from more than one point of view.
Behavioral ScienceClinical OperationsHealth LiteracyDesignTechnologyData IntelligenceMedical WritingPatient Experience
One Remote Opening
Build the company that makes readiness operational.
We are hiring a Head of Accounting Operations. Review the complete description, qualifications, and application instructions below.
FinanceHead of Accounting Operations
About the role
The Head of Accounting Operations is a strategic and hands-on leader responsible for overseeing the end-to-end accounts payable and accounts receivable functions. This role drives operational excellence through key internal controls, real-time performance dashboards, and meaningful metrics that create visibility into financial operations.
The role will be a catalyst for continuous improvement, proactively identifying and leading automation initiatives that increase efficiency, reduce cycle times, and scale Jumo Health's financial capabilities.
Key responsibilities
Accounts Payable and Accounts Receivable
- Oversee the full accounts payable lifecycle, from invoice receipt and matching through payment disbursement, vendor reconciliation, and month-end accruals.
- Ensure timely and accurate invoice processing, manage vendor relationships, resolve escalated disputes, and maintain master vendor data integrity.
- Lead accounts receivable operations, including billing, dispute resolution, credit and collections policies, customer onboarding, credit reviews, and aging management.
- Partner with Sales and Delivery to resolve billing disputes and improve the customer payment experience.
Controls, Reporting, and Improvement
- Design, implement, and monitor internal controls across accounts payable and accounts receivable to mitigate fraud risk and support audit readiness.
- Collaborate with external auditors and ensure compliance with relevant tax, regulatory, and reporting requirements.
- Build executive dashboards for accounts payable, accounts receivable, cash flow, and operational health.
- Define and track Days Sales Outstanding, Days Payable Outstanding, invoice cycle time, first-pass match rate, and aging metrics.
- Lead automation and process-improvement initiatives across accounting workflows, QuickBooks, Ramp, Wrike, and related platforms.
- Evaluate AI-driven tools that can strengthen forecasting, collections prioritization, and payment processing.
- Lead, coach, and develop a high-performing accounting operations team and collaborate across Procurement, Legal, Treasury, FP&A, and Operations.
Experience and requirements
- Bachelor's degree in Accounting, Finance, or a related field.
- 8+ years of progressive accounting operations experience, including at least 3 years in a management or director-level role.
- Demonstrated expertise in accounts payable, accounts receivable, and month-end close.
- Proven track record designing and implementing internal controls and process improvements.
- Experience building dashboards and KPI reporting frameworks in tools such as Power BI, Tableau, or Looker.
- Hands-on experience with accounting and ERP systems such as QuickBooks, NetSuite, SAP, Oracle, or Dynamics 365.
- Strong analytical, problem-solving, and data-driven decision-making skills.
- Excellent communication and interpersonal skills, with the ability to influence across the organization.
Apply to Jumo Health
Bring your experience to the readiness category.
Share the information that helps us understand your experience and upload your résumé. Required fields are marked with an asterisk.
Need an alternative?
Email careers@jumohealth.com and include the position title in the subject line.
Jumo Health is an equal opportunity employer. Qualified applicants are considered without unlawful discrimination.
Frequently Asked Questions
Which position is currently open at Jumo Health?
Jumo Health is currently hiring for the remote Head of Accounting Operations position.
How do I apply for the role at Jumo Health?
Use the application form on this page to provide your contact information, upload your résumé, and share relevant supporting information for the Head of Accounting Operations role.
What kind of work does Jumo Health do?
Jumo Health combines behavioral science, health literacy, human-centered design, data intelligence, and clinical trial execution to make patient readiness measurable and operational.
Does the role require clinical trial experience?
The Head of Accounting Operations description identifies the accounting, finance, systems, controls, and leadership experience required for the role.
Is Jumo Health an equal opportunity employer?
Yes. Jumo Health is an equal opportunity employer and considers qualified applicants without unlawful discrimination.